Contact

Welcome to our Contact Page

This is the Aurora Housing Authority’s Contact page designed to aid in communication with The Aurora Housing Authority. Please note that response times vary and we recommend that you visit our FAQs page if you have general inquiries before you submit a contact request because your question may already be answered there. Below is a contact form for you to reach out to The AHA for your specific needs. We do our best to reply promptly but please allow a 24 hour time frame, or 1 business day, to receive a response to your email. Thank you for your anticipated cooperation.

Communication

* Asteric indicates answers that are required in order to submit your questions and or comments.

Public Comments at Board Meetings:
If you wish to comment at our Board of Commissioners Regular Meeting, please submit an email to info@auroraha.org or contact the Housing Authority by phone, no later than 5 business days prior to the regularly scheduled Board Meeting, to request to be placed on the agenda for the meeting. You will be given a maximum of 3 minutes to speak at the meeting. If your request is related to a complaint please ensure that you have followed all applicable AHA policies and procedures prior to requesting to be placed on the agenda, as any request that has not properly progressed through the AHA complaint process will not be granted. If you have any questions regarding the proper procedure for having concerns addressed, please contact the AHA main office or speak with your property manager.

FOIA Requests:
All requests for information under the Illinois Freedom of Information Act (FOIA) should be directed to FOIA@auroraha.org.

Portability:

Please click here for portability procedures and here for local 2018 Payment Standards. Any further questions and all paperwork can be directed to Keshawn Cue by mail: 1449 Jericho Circle; Aurora, IL 60506; or by fax: (630) 701-9974; or by email at keshawncue@auroraha.org.

Waiting List Status:

To check your status on our waiting list, please call (630) 701-9977 and ask to speak to the operator or submit a request through the online form above. We can tell you which list(s), if any, you are on, and which bedroom size you were assigned. We are unable to give out positions on the lists.